Privacy policy

1. Privacy at a glance

General information

The following notes give a simple overview of what happens to your personal information when you visit our website. Personal data is all data that personally identifies you. Detailed information on the subject of data protection can be found in our privacy policy listed under this text.

Data collection on our website

Who is responsible for the collecting of data on this website?

Data processing on this website is carried out by the website operator. His contact details can be found under the legal notices on this website.

How do we collect your data?

Firstly, your data is gathered as a result of your providing us with certain details. One example of this is the data that you have entered in a contact form.

Other data is automatically recorded by our IT systems during your visit to our website. This type of data is primarily of a technical nature (e.g. internet browser, operating system or the time the site was visited). Recording of such data happens automatically as soon as you visit the website.

What do we use your data for?

Part of the data is collected in order to ensure the proper and error-free functioning of the website. Other data can be used to analyse how you set about using the website.

What are your rights regarding your data?

You have the right at all times to request and receive at no charge information about your stored personal data, its origin, its recipients and the purpose of its collection. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notices if you have further queries about these rights or about any other issues regarding privacy and data protection.  Furthermore, you are entitled to file a complaint with the competent regulatory authorities.

Under certain circumstances you also have the right to request a restriction on the processing of your personal data. Details on this can be obtained in the data protection declaration under “Right to request a restriction on processing”.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily with the use of cookies and with so-called analytics. Analysis of your surfing behaviour is usually anonymous; you will not be able to be identified by this surfing behaviour. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.

You can object to this analysis. In this data protection declaration, we will inform you about how you can exercise your rights to object.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data with the utmost confidentiality – and in accordance with the statutory data protection regulations and in line with this data protection declaration.

When you use this website, various items of personal data will be collected. Personal data includes all those details which can identify you personally. This data protection declaration clarifies which data we collect and what we use it for. It also explains how this happens and for what purpose.

We wish to point out that data transmission on the internet (e.g. email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this site

The party responsible for data processing on this website is:

FMB care GmbH
Am Schlinge 8
33154 Salzkotten/Germany

Phone: +49 (0) 52 58 – 98 090 – 0
Email: info@fmb-care.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (such as names, email addresses or the like).

Revocation of your consent for data processing

Many data processing operations are only possible with your express consent. You are able to revoke such consent at all times. It is sufficient to send us an informal email telling us of your revocation. The right to process data prior to receiving your request of revocation remains unaffected by this request.

Right to object to data collection in special cases and to direct advertising (Article 21 of the GDPR – General Data Protection Regulation)

If data processing is carried out on the basis of Article 6 (1)(e) or (f) of the GDPR, you have the right at all times to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on this regulation. Each relevant legal basis on which processing is based can be found in this data protection declaration. If you lodge an objection, we will cease to process your personal data unless we can furnish evidence of having compelling legitimate grounds for doing so, grounds which override your interests, rights and freedom, or unless such processing is necessary in order to assert, exercise or defend a legal claim (objection pursuant to Article 21 (1) of the GDPR).

In cases where your personal data is processed for the purpose of direct advertising, you retain the right to object at any time to such processing of your own personal data for the purposes of this kind of advertising; this also applies to profiling if it is carried out in conjunction with direct advertising. If you lodge an objection to the processing of your personal data for direct advertising, we will no longer use your personal data for such purposes (objection pursuant to Article 21 (2) of the GDPR).

Filing a complaint with the competent regulatory authorities.

In the case of contraventions of the GDPR, the parties concerned have the right of lodging a complaint with the regulatory authority, especially in the member state of their usual residence, their place of work or at the location of the suspected contravention. This right to complaint remains without prejudice to any other administrative or judicial remedies.

Right of data transmissibility

You have the right to receive for yourself or for a third party in a standard and machine-readable format the data that we have automatically processed as a result of your consent or that we have been given to meet contractual requirements. If you request the direct transmission of the data to another responsible party, this will be carried out insofar as it is technically possible.

SSL or TLS encryption

This website uses SSL or TLS encryption for reasons of security and also to protect the transmission of confidential content, such as the orders or inquiries that you submit to us as the operators of the website. An encrypted link can be identified by the fact that the browser address line switches from “http://” to “https://” and the padlock symbol appears in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of current legal stipulations, you have the right to receive information about your stored personal data at all times and at no charge. This information includes origin of the data, its recipients and the purpose of its processing. And, where appropriate, you have the right to request correction, blocking or deletion or this data. You can contact us at any time using the address given in the legal notices if you have further queries about this or about any other issues regarding personal data.

Right to request a restriction on processing

You have the right to request a restriction on the processing of your personal data. You can contact us at any time using the address given in the legal notices if you have further queries about this. The right to have a restriction placed on data processing is valid in the following cases:

  • If you contest the accuracy of your personal data stored in our systems, we require a period of time in which to investigate this. During this period of investigation, you have the right to request a restriction on the processing of your personal data.
  • If the processing of your personal data was carried out / is being carried out unlawfully, you can request a restriction on such processing instead of deletion.
  • If we no longer need your personal data but you require the details for exercising, defending or enforcing legal claims, you have the right to request a restriction on their processing instead of their deletion.
  • If you have filed an objection pursuant to Article 21 (1) of the GDPR, it is necessary for your interests and our interests to be carefully considered and a balance struck between the two. You have the right to request a restriction on the processing of your personal data for as long as it is not clear whose interests and concerns outweigh those of the other party.

If you have placed a restriction on the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the purposes of assertion, execution or the defence of legal claims or in order to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member state.

Objection to advertising emails

We herewith object to the using of any contact details, published in the obligatory legal notices, for the sending of expressly unsolicited advertising material and general information. The website operators reserve the express right to take legal action if unsolicited advertising material is sent, e.g via spam emails.

3. Data collection on our website

Cookies

The internet pages make use up to a point of so-called cookies. Your computer will not be harmed in any way by these cookies, which do not contain viruses. Cookies serve to make our offers and services more user-friendly, more effective and indeed safer. Cookies are small text files that are deposited on your computer and stored by your browser.

Most of the cookies we use are the so-called “session cookies”. These are automatically deleted at the end of your visit to our website. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognise your browser when you next visit us.

You can set your browser in such a way that you receive information about the placing of cookies so that you only have to allow cookies in individual cases, or that you exclude them in certain cases or in general or that you activate the automatic deletion of cookies when closing your browser. Deactivating cookies can restrict the functionality of this website.

Cookies that are necessary for the performing of electronic communication processes or those required for the making available of certain functions requested by you (e.g. shopping cart function) are stored on the basis of Article 6 (1)(f) of the GDPR. The website operator has a justified interest in the storing of cookies as a means of making his services technically error-free and optimally available. Insofar as other cookies (e.g. cookies for the analysis of your surfing behaviour), are stored, these will be dealt with separately in this data protection declaration.

Server log files

The provider of this website collects and automatically stores information in so-called server log files, which your browser also automatically transmits to us. This information comprises the following:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing PC
  • Time of the server inquiry
  • IP address

A merging of this data with other data sources is not carried out.

The recording of this data is performed on the basis of Article 6 (1)(f) of the GDPR. The website operator has a justified interest in presenting his website in a technically error-free way and in optimising it at all times. In order to achieve these aims, it is necessary to collect server log files.

Contact form

If you use the contact form to send us your queries, information stated on this form, together with contact details necessary for the processing of your query and for possible subsequent questions, will be stored in our system. Such data will not be passed on without your consent.

Data entered in the contact form is thus only processed on the basis of your consent (Article 6 (1)(a) of the GDPR). You are able to revoke such consent at all times. It is sufficient to send us an informal email telling us of your revocation. The right to process data prior to receiving your request of revocation remains unaffected by this request.

Data entered by you in the contact form remains in our systems until you request its deletion, until you revoke your consent for its storage or until the purpose of such storage is no longer valid (e.g. your inquiry has been completed). Mandatory statutory provisions – particularly retention periods – remain unaffected.

4. Social media

Our website has links integrated to the following social networks:

  • Facebook (Anbieter: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA)
  • Google+ (Anbieter: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
  • LinkedIn (Anbieter: LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA)
  • YouTube (Anbieter: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA)

Links to Facebook, Google+, LinkedIn, Xing and YouTube – hereafter called “external providers” – can be found in the footer on every page of our website. When you click on one of these links, you will be forwarded to the website of the selected external provider. If you have logged on to your personal account with an external provider, it is possible that this external provider retains the information that you visited our site with your IP address and he can then assign your visiting our site to your user account with him. We wish to point out that we receive no information regarding the content of the transmitted data or its use from the providers concerned.

If you do not wish the external provider to receive any such data about your person, then please do not click on any of these links. If you do not want these external providers to be able to assign your visiting our website to your user account with them, then please log out of the relevant user account before you visit us.

You can find further details here:

Facebook

Further details on this can be found in the Facebook data protection statement at: https://www.facebook.com/privacy/explanation.

Google+

Collecting and forwarding information: by using the Google+ button, you are able share information worldwide. Via the Google+ button you and other users receive personalised content from Google and our partners. Google saves information and content that you have given your approval to with +1 and also information about the website that you were looking at when clicking on +1. Your +1 recommendations can be shown on the internet as tips together with your profile name and your photo in Google services, for example in search results or in your Google profile or elsewhere on websites and in adverts.

Google stores information about your +1 activities in order to improve Google services for you and for others. So that you will be able to use the Google+ button, you need a worldwide visible and public Google profile that has to include at least the name chosen for the profile. This name will be used in all Google services. In some cases this name can also replace another name that you have used to share content via your Google account. The identity of your Google profile can be shown to users who know your email address or to those who have other identifying information about you.

Use of collected information: apart from the above-mentioned uses, information selected by you will also be used in accordance with the valid Google data protection regulations. It is also possible that Google publishes a summary of statistics about the +1 activities of users or that this is forwarded to users and partners such as other publishers, advertisers or associated websites.

LinkedIn

Further details on this can be found in the LinkedIn data protection statement at: https://www.linkedin.com/legal/privacy-policy.

YouTube

YouTube can store various cookies on your computer. These cookies help YouTube to get information about visitors to our website. This information has various uses including the recording of video statistics, the improving of user-friendliness and the preventing of attempted fraud. The cookies remain on your terminal until you delete them.

Further information on the handling of user data can be found in the YouTube data protection statement at: https://www.google.de/intl/de/policies/privacy.

5. Analytics and advertising

Google Analytics

This website uses functions of Google Analytics, a web analysis service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. Cookies are text files which are stored on your computer. Their function is to analyse your using of the website. Information generated by a cookie regarding the way in which you use this website is usually transferred to a Google server in the USA and stored there.

The storing of Google Analytics cookies and the use of this analysis tool are both carried out on the basis of Article 6 (1)(f) of the GDPR. The website operator has a justified interest in the analysing of user behaviour because it can assist in the optimising of the website and also of advertising options.

IP anonymisation

On this website we have activated the IP anonymisation function. This means that your IP address will be truncated by Google within the member states of the European Union or in other states party to the European Economic Area Agreement prior to being transferred to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of this website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity and also to perform additional services for the website operator, services which are connected with website and internet use. The IP address transmitted from your browser in the context of Google Analytics will not be merged with any other data held by Google.

Browser plugin

It is possible to prevent such storing of cookies by configuring your browser software accordingly. However, please be aware that, if you do this, you may not be able to use all the functions provided by this website in their entirety. You can also prevent Google from collecting information on your website activity (including details on your IP address) generated by cookies and from processing such data by using the following link to download and install this browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent your data from being tracked and collected by Google Analytics by clicking on the following link. An opt-out cookie is then set to prevent the collecting of your data during future visits to this website: disallow Google Analytics to track me

Further information on the handling of user data at Google Analytics can be found in the Google data protection statement: https://support.google.com/analytics/answer/6004245?hl=de.

Job processing

We have drawn up a contract with Google on job processing, fully implementing the strict requirements of the German data protection authorities as regards the use of Google Analytics.

Demographic features with Google Analytics

This website uses the function of “demographic features” from Google Analytics. This function enables reports to be written, which tabulate details on the age, sex and interests of people visiting the website. Such data originates from Google’s personalised advertising and also from visitor data from third-party providers. This kind of data cannot be assigned to any one specific individual. You are able to deactivate this function at all times by using the display setting in your Google account. Alternatively, you can disallow the collecting of your data by Google Analytics in general as is described in the paragraph entitled “Objection to data collection”.

6. Plugins and tools

Google web fonts

For the purpose of a standardised presentation of fonts, this website uses so-called web fonts, which Google provides. When a website is called up, your browser loads the required web fonts into your browser cache in order to display fonts correctly.

In order to do this, the browser that you are using needs to connect to the Google servers. This results in Google becoming aware that our website has been called up via your IP address. We use Google web fonts in order to achieve a standardised and attractive presentation of our online products and services. This constitutes a justified interest in accordance with Article 6 (1)(f) of the GDPR.

If your browser does not support web fonts, your computer will use a standard font.

Further details on Google web fonts can be obtained at  https://developers.google.com/fonts/faq and in the Google data protection statement: https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

We use Google Maps in order to achieve an attractive presentation of our online products and services. The feature also promotes the easy findability of locations mentioned on our website. This constitutes a justified interest in accordance with Article 6 (1)(f) of the GDPR.

Further information on the handling of user data can be found in the Google data protection statement: https://www.google.de/intl/de/policies/privacy/.